FAQs: Your Questions Answered

General Questions

1. What is your return policy?
We do not accept returns or provide refunds. However, if your product arrives damaged, please contact us within 48 hours of delivery at wigslayersbeauty@gmail.com with your order number and a photo of the damaged item for assistance.

2. Do you offer discounts or promotions?
Yes! Sign up for our newsletter to receive exclusive discounts and stay updated on sales. Be sure to check our homepage announcement bar for ongoing promotions.

3. Are your products cruelty-free?
Yes! All WigSlayers Cosmetics products are 100% cruelty-free, and our lip products are vegan-friendly.

Shipping and Delivery

1. How long does shipping take?
Orders are processed within 1-3 business days. Shipping within the U.S. typically takes 3-5 business days. International delivery times may vary.

2. Can I track my order?
Yes! Once your order ships, you’ll receive an email with a tracking number so you can monitor your delivery.

3. What happens if my package is lost or mishandled?
WigSlayers Cosmetics is not responsible for packages that are lost, mishandled, or misplaced by USPS. Please ensure your shipping address is accurate before checkout, especially when using PayPal.

Product Care Tips

1. How do I care for my mink lashes?

Gently remove glue after each use.
Store your lashes in the original case to maintain their shape.
Avoid getting lashes wet or using oil-based products near them.

2. How long can I use my mink lashes?
With proper care, our mink lashes can be reused up to 25 times.

3. Are your lipsticks smudge-proof?
Yes! Our liquid matte lipsticks are designed to be long-lasting and smudge-proof, perfect for all-day wear.

Orders and Payments

1. Can I cancel my order?
Unfortunately, orders cannot be canceled once they are placed.

2. Do you ship internationally?
Yes, we ship worldwide! Please note that shipping times and costs vary by location. Customs fees may apply depending on your country’s regulations.

3. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods.

Need More Help?

If you didn’t find your answer here, we’re happy to help!
Contact us at wigslayersbeauty@gmail.com, and we’ll get back to you within 1-2 business days.